Why Every Supervisor Needs to Understand Conflict Resolution & Difficult Conversations

Wendy Sellers 
Duration: 60 Minutes
Webinar Id: 24348
Instructor: Wendy Sellers 

Price Details

Recorded Webinar
$190. One Attendee
$390. Unlimited Attendees

Unlimited Attendees: Any number of participants

Recorded Version: Unlimited viewing for 6 months (Access information will be emailed 24 hours after the completion of live webinar)

Overview:

Conflict is inevitable in the workplace, but with the right strategies, managers and HR professionals can address disputes effectively to maintain harmony and productivity.

This webinar provides tools for resolving conflicts and navigating difficult conversations with confidence and professionalism.

Areas Covered in the Session:

  • Identify common causes of workplace conflict and understand its impact on teams and organizational dynamics
  • Explain the concept of Root Cause Resolution and its benefits in addressing underlying issues
  • Learn the steps of the Conflict Resolution Process to handle disputes effectively and constructively
  • Understand the importance of follow-up and feedback in ensuring conflicts are fully resolved and relationships are repaired

Who Will Benefit:

  • All

Speaker Profile
Wendy Sellers Wendy Sellers, is a committed business ally and HR expert, holding multiple academic qualifications along with a broad array of HR certifications and licenses. With a wealth of experience spanning over 25 years, she has contributed her expertise across various HR disciplines including operations, downsizing, change management, corporate culture, and both remote and traditional workplace environments, as well as in coaching, training, HR education, and leadership development.

She firmly believes that the workforce is the most valuable asset of any organization, advocating for the necessity of training and empowering management, supervisors, and employees alike to excel in their respective roles. To her, ensuring these individuals are prepared and effective is not just beneficial, but essential. Known as “The HR Lady®”, she provides training on HR compliance specifically for administrators and covers the broader spectrum of employee management for managers, from recruitment to dismissal.

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