Overview:
Conflict is inevitable in the workplace, but with the right strategies, managers and HR professionals can address disputes effectively to maintain harmony and productivity.
This webinar provides tools for resolving conflicts and navigating difficult conversations with confidence and professionalism.
Areas Covered in the Session:
- Identify common causes of workplace conflict and understand its impact on teams and organizational dynamics
- Explain the concept of Root Cause Resolution and its benefits in addressing underlying issues
- Learn the steps of the Conflict Resolution Process to handle disputes effectively and constructively
- Understand the importance of follow-up and feedback in ensuring conflicts are fully resolved and relationships are repaired
Who Will Benefit: