Overview:
This webinar will explore the true causes and nature of human error, how human error should be investigated, how human error relates to human performance, and the difference between real human error and systems, process, and management deficiencies.
Why you should Attend:
Human Error occurs in all settings. In the world of pharmaceutical
manufacturing, the result of that error can result in loss of product or
at the most extreme, injury to patients. Human is a frequent occurrence
in pharmaceutical manufacturing. It occurs even when every obvious
preventive actions have been employed such as effective compliance
documentation development and training.
Unfortunately, sometimes these actions are not adequate to prevent these
errors from occurring. "Human Error" is sometimes not the cause of
issues even though relegated/assigned as the root cause of adverse
events with reasons assigned such as "lack of attention to detail" or
"failure to follow procedure." Corrective action in these instances
often involve re-training or disciplinary action.
These approaches do not seek to understand really why the error(s) occurred.
Areas Covered in the Session:
- What is Human Error?
- Nature of human error in pharmaceutical manufacturing
- Approaches to investigating Human Error
- The root causes that are directly attributable to Human Error
- The role of leadership in Human Error reduction
- Human Error Reduction Strategies
- Human Error Prevention and Reduction Drivers
Who Will Benefit:
- Manufacturing
- Engineering
- Quality
- Regulatory functions or Services to include
- Machine Operators and Mechanics
- Quality Assurance
- Technical Services
- Laboratory
- Regulatory
- Engineers
- Documentation development and management with titles such as
Associates, Technicians, Scientists, Supervisors, Managers, and
Directors