Leading with Courageous Conversations: Giving and Receiving Feedback That Drives Growth

Robert Grossman 
Instructor: Robert Grossman 
Date: Thursday April 2, 2026
Time:

10:00 AM PDT | 01:00 PM EDT

Duration: 60 Minutes
Webinar Id: 25956

Price Details

Live Webinar
$150. One Attendee
$290. Unlimited Attendees
Recorded Webinar
$190. One Attendee
$390. Unlimited Attendees
Combo Offers   (Live + Recorded)
$289 $340   One Attendee
$599 $680   Unlimited Attendees

Unlimited Attendees: Any number of participants

Recorded Version: Unlimited viewing for 6 months (Access information will be emailed 24 hours after the completion of live webinar)

Overview:

Feedback isn't about correction - it's about connection. This interactive webinar teaches leaders how to give feedback that motivates, receive feedback with openness, and transform difficult conversations into moments that build trust and accountability.

Areas Covered in the Session:

  • Reframe feedback as a tool for growth, not criticism
  • Master the "I-Message" framework for confident, respectful communication
  • Handle difficult conversations with clarity and empathy
  • Learn to receive feedback without defensiveness
  • Foster a team culture built on trust, candor, and continuous improvement

Who Will Benefit:

  • All

Speaker Profile
Robert Grossman is a nationally recognized leadership strategist and executive coach with over 20 years of experience helping organizations build high-performance leaders and cohesive teams. As the founder of Black Diamond Leadership, Robert has worked extensively with Fortune 500 companies, healthcare systems, biotech firms, and mid-sized businesses to strengthen emotional intelligence, improve communication, and foster cultures of trust and accountability.

Robert is the creator of the Leadership Power Quadrant framework and the Key Moment Model-a practical approach to emotional mastery that helps leaders manage their reactions, build resilience, and lead with greater presence and intention.

Certified in Psychological Safety under Dr. Amy Edmondson, Robert’s programs are known for being practical, engaging, and results-driven. His clients include Amgen, Deloitte, Farmers Insurance, and numerous hospitals and health systems across the country.

Sign Up for Our Newsletter