Key Steps to Better Quality Management in Manufacturing

Michael W. Gozzo 
Instructor: Michael W. Gozzo 
Date: Monday April 28, 2025
Time:

10:00 AM PDT | 01:00 PM EDT

Duration: 90 Minutes
Webinar Id: 24031

Price Details

Live Webinar
$150. One Attendee
$290. Unlimited Attendees
Recorded Webinar
$190. One Attendee
$390. Unlimited Attendees
Combo Offers   (Live + Recorded)
$289 $340   One Attendee
$599 $680   Unlimited Attendees

Unlimited Attendees: Any number of participants

Recorded Version: Unlimited viewing for 6 months (Access information will be emailed 24 hours after the completion of live webinar)

Overview:

Worldwide competition in the early 1980's opened the USA eyes to successes of off-shore manufacturing companies providing better quality products for a lower cost!

Our program will present these practices with renewed vitality to prove they continue to provide the way to improvements in manufacturing processes.

We will rediscover "The System of Profound Knowledge (4 paradigms)", that is necessary for our success in the 21st Century.

Utilizing key tools within the many that exist, we can initiate a program of  quality improvement.  Our focus will be TQM, but it will include specific tools as denoted in WHY YOU SHOULD ATTEND - ABOVE!
These tools will enhance your ability to change and improve results!

Why you should Attend:

  • Understand What a Continuous Improvement Mentality and Environment Is Made Of
  • What Is Process Improvement and How to Achieve It
  • Learn What Is Involved in Establishing Total Quality Management (TQM)
  • Understand What Can Be Achieved With Application of TQM
  • How to Perform the Problem - Solving Improvement Model
  • What Is Cause & Effect Analysis & How to Employ It? 
  • How to Utilize Prioity- Indexing as an Improvement Tool

Areas Covered in the Session:

  • What Are the Problems Around Us?
    • Lack of Excitement When Addressing Change
    • Accepting Rework as an Operating Practice
  • Developing the Continuous Improvement Mentality
  • Understanding Total Quality Mgt. (TQM)
    • System of Profound Knowledge Principles
    • Basis of Thinking & Practices
  • Quality Tools
    • CIP Mentality
    • Problem Solving
    • Cause & Effect Analysis

Who Will Benefit:

  • Production Leaders - Supervisors, Managers, Directors
  • Quality Supervisors, Inspectors
  • Purchasing Buyers, Purchasing Agents, Purchasing Managers, Directors
  • Material Planners, Managers, Directors
  • Supply Chain Managers, Directors
  • Engineers - Manufacturing, Industrial
  • Information Systems Analysts

Speaker Profile
Michael W. Gozzo, , CPIM, CSCP, CQA is President and Founder of THE TOTAL BUSINESS CONSULTING GROUP, LLC., a firm specializing in counseling and education of all levels of management in the areas of Supply Chain, Lean Manufacturing, Demand Flow Technology, Just-In-Time, Total Quality Control, Manufacturing Systems Implementation, Inventory Control and Production/Operations Management.

Recent involvement with Silicon Valley Leaders in Supply Chain Management, Lean Manufacturing practices and ISO include Cisco, Infineon, Sunrise Telecom, PerkinElmer, Philips Semi-conductor and SanDisk. Mike Gozzo went to Germany to train operational personnel at Lufthansa Air Cargo. He has been associated with Lean practices: pull systems, quick change, 5-S, VMI, cell design and others.

Mike has traveled and worked extensively in Canada, England, Hong Kong, Ireland, Scotland, Germany, Japan, Korea, Mexico, Indonesia, South Africa, Thailand, Bahrain, U.A.E., Qatar, Saudi Arabia, Oman, and Taiwan. He has an Executive Program Master of Business Administration Degree from the University of New Haven, as well as a Bachelor of Science in Finance from the University of Connecticut. He is certified as CPIM & CSCP by the Association of Operations Management (APICS)/Association of Supply Chain Management (ASCM). Is also a Certified Instructor (IDP) for APIC/ASCM, internationally.

Mr. Gozzo is the co-author of "Made in America - The Total Business Concept" and several other books and numerous published articles. He has developed over 50 courses which can be customized for the respective client.

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