Handling and Documenting a Non-Performing Employee

Carolyn D. Riggins
Duration: 90 Minutes
Webinar Id: 22217
Instructor: Carolyn D. Riggins

Price Details

Recorded Webinar
$190. One Attendee
$390. Unlimited Attendees

Unlimited Attendees: Any number of participants

Recorded Version: Unlimited viewing for 6 months (Access information will be emailed 24 hours after the completion of live webinar)


In today's workforce environment, the way you handle and document a nonperforming employee is critical to your success or failure.

When a non-performing employee exhibits a negative behavioral characteristic that affects other employees, documentation is critical. This webinar will teach you what to do, when to do it, and how to handle documentation pertaining to a nonperforming employee.

Why you should Attend:

You will gain a better understanding of how to handle and document a non-performing employee's behavioral issues during this webinar. Additionally, you'll get the opportunity to practice memorizing the following steps for dealing with a non-performing employee:

  • What should you document regarding a non-performing employee?
  • When is the proper time to document a non-performing employee?
  • Why is it necessary to handle a reissue employee?
  • How to prepare a method of action for a non-performing employee?

You will have some takeaways for tools and resources to assist you in tracking and recording the performance of a non-employee

Areas Covered in the Session:

  • When is it the proper time to address the performance issues with a nonperforming employee?
  • How to prepare documents for discussion with a nonperforming employee
  • What is needed in documentation history of a nonperforming employee?
  • Why is it necessary to document an unacceptable behavioral of a nonperforming employee?
  • What happens when you decided to avoid dealing with the issues of a nonperforming employee?
  • What actions are needed if a nonperforming employee has improved or has not improved their behavioral?
  • How to keep your conversation focus on the current matter when discussing a nonperforming employee behavioral?
  • Why is it critical to use the employee’s handbook when dealing with a nonperforming employee matter?
  • How to protect the company from being in a lawsuit concerning a termination or an unfavorable dismissal of a nonperforming employee?
  • How to avoid the blame game of discrimination or harassment when addressing a nonperforming employee?

Who Will Benefit:

  • Employee Management
  • Performance Management
  • Small Business Owners
  • Leaders
  • Managers
  • Team Leaders
  • Department Heads
  • Supervisors and anyone in Leadership Role

Speaker Profile
Carolyn D. Riggins is the founder and owner of CDR Consulting Services specializing in training, coaching, and identifying problematic gaps in the organization. Ms. Riggins was in retail banking for 35 years with First Florida Bank, Barnett Bank, Mercantile Bank, and TD Bank. At TD Bank, Ms. Riggins was successful in growing her client’s relationship by 71 million dollars through valuable training and consistently coaching her teams. Ms. Riggins served in multiple capacity levels of management roles regarding the many banks in her career path. Under her leadership, she was able to work as an Assistant Vice President Store Manager, Vice President Hub Manager, and Vice President Retail Regional Manager.

In these various leadership positions, Ms. Riggins was successful in leading and helping her team by developing, coaching, and training to achieve sales revenue growth, deposit growth, customer growth, lending growth, and focusing on compliance. Also, she was selected as the Regional Bank at Work and Affinity Champion where she facilitated and delivered material through person-to-person workshop training or conference training.

In addition, Ms. Riggins utilizes her Bachelor of Applied Science degree in Management and Organizational Leadership from St Petersburg College to train team players to be successful in their roles. In addition, Ms. Riggins has a certificate of completion for Business Consulting. One of Ms. Riggin's goals is to train and coach continuously by using her education and expertise daily to change, transform and impact great team players.

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