Overview:
In this webinar, you'll learn techniques to deal effectively with these problem children so they either become productive members of your team or go away.
- Who takes up more of your time than any other employees?
- Who keeps you awake at night, wondering what they'll do next?
- Who distracts you and your team from its mission?
- Who do you wish would "get with the program?"
- Who do you wish would just "go away?"
That's right - EMPLOYEES FROM HELL. Want to do something about them? In this dynamic webinar, Larry Johnson will give you:
- A simple method for diagnosing aberrant employee behaviors
- 6 key steps to confront unacceptable behaviors
- Follow-up tactics that ensure problems get solved for good
It has been said that people are your greatest resource - and it's true. Great organizations are made up of great people. It is also true, however, that:
- One non-performer can lower the standards of performance for everyone
- One bad actor can affect the morale of those around him
- One disruptive character can make life miserable for those who work with her and especially for you
Areas Covered in the Session:
- Determining Your Strategy
- Creating a culture of positive accountability
- A fresh approach to rewarding the behaviors you want
- One question that will tell you how to proceed
- Three factors you must consider to determine if the person is worth the energy required to save them
- Keep them or fire them - a simple method for calculating the trade-offs
- Conducting The Intervention
- Preparing yourself so you're likely to succeed
- Six steps to follow that will raise the odds your EFH will change
- Do's and Don'ts that will reduce the odds you’ll end up in court
- Following Up
- The "Ross Perot" technique for dealing with behavioral slippage
- When and how to cut your losses
- Respite for your conscience - why you shouldn't beat yourself up for doing what's right
Who Will Benefit:
- Anyone who works with other people