Effective Interviewing: Behavioral/Competency-Based Interviewing Techniques That Work!

Steven G. Meilleur 
Instructor: Steven G. Meilleur 
Date: Thursday May 22, 2025
Time:

10:00 AM PDT | 01:00 PM EDT

Duration: 90 Minutes
Webinar Id: 24162

Price Details

Live Webinar
$150. One Attendee
$290. Unlimited Attendees
Recorded Webinar
$190. One Attendee
$390. Unlimited Attendees
Combo Offers   (Live + Recorded)
$289 $340   One Attendee
$599 $680   Unlimited Attendees

Unlimited Attendees: Any number of participants

Recorded Version: Unlimited viewing for 6 months (Access information will be emailed 24 hours after the completion of live webinar)

Overview:

In this webinar, we will focus on Behavioral/Competency-based interviewing methods for interviewing candidates for positions with your company.

Behavioral or competency-based (terms often used interchangeably) interviews are based on the premise that past performance is the best predictor of future performance. The questions in a behavioral or competency-based interview are designed to reveal the extent to which the candidate exhibits the knowledge, skills, abilities, or characteristics of the desired behavior/competency.

Competencies are a collective of specific knowledge, skills, abilities, and characteristics learned and developed over time or through specific experiences. Competencies are not just about what a candidate knows, but how candidates apply what they know to meet the job expectations.

Identifying and defining the specific competencies needed to perform the essential duties in each position will help set clear expectations for the role, provide flexibility as needs and technology evolves, and provide a foundation for equitably assessing whether or not a candidate is the best fit for the role.

Why you should Attend:

While conducting an interview may seem simple, it’s not an easy task. A lot of preparation goes into conducting an effective job interview. Unfortunately, many hiring managers do not prepare as well as they should for this critical step, leading to costly hiring mistakes. The cost of a bad hire is steep, and we are not just talking about salary. Training costs, severance payments, hiring a replacement, and customer service problems are things that can significantly impact a business’s budget.

An ideal job interview should give us a chance to learn more about the candidate and the candidate a chance to know more about the company. Learning how to conduct an interview is extremely important for hiring the best candidates for the business

Areas Covered in the Session:

  • How to conduct behavioral/competency-based interviews
  • Tips for conducting effective interviews
  • The many different types of interviews, and how each is different.
  • Creating an interview plan that makes the process smoother.
  • What questions are you not allowed to ask?
  • Reviewing the job description - is it ADA compliant?
  • Looking beyond the resumé to properly vet a job candidate.
  • Steering clear of off-limits questions and seemingly benign topics.
  • Follow-up questions that draw insightful (not canned) responses.
  • Accurately assessing skills and attitude based on their answers.
  • Picking up on behavioral red flags - what to watch for and why.
  • USDOL requirements for retention of interview records and notes.

Who Will Benefit:

  • Leaders
  • HR Professionals
  • Managers
  • Supervisors
  • Business Owners

Speaker Profile
Steven G. Meilleur, Ph.D., SPHR – is President, CEO – PRAXIS Management Solutions, LLC, a New Mexico-based management consulting firm specializing in human resources, employee relations, leadership, training & organizational development, organizational research and assessment, strategic & operational planning, and non-profit organization management and governance. Dr. Meilleur has more than 40 years of management and executive-level experience in human resources, risk management, and organizational management in the private non-profit public, and private for-profit sectors.

Dr. Meilleur also serves as Senior Vice-President and Risk Services Consultant for Human Resources and Employment with Poms & Associates, a national risk services and insurance brokerage firm. His previous work experience includes public, private, and nonprofit organizations, in executive and management capacities.

He is also on the faculty of the UNM School of Public Administration in the graduate program, teaching in the areas of human resource management, nonprofit organization management, leadership, dispute resolution, organizational change, and human resource development. He has spoken at numerous conferences and workshops across the country, and is a published author in the areas of human resources, marketing, leadership and management development, organizational change and innovation, non-profit organization management, and board development.

Dr. Meilleur received a BA in English Literature and Education from Bucknell University, an Executive MBA from the University of New Mexico's Anderson Graduate School of Management, and his Ph.D. in Leadership and Organizational Learning from UNM. He received his certification as a Senior Professional in Human Resources (SPHR) by the Society for Human Resource Management in 1995.

Sign Up for Our Newsletter

-