Overview:
Leadership is not about control; it is about connection. To build connection, associates need to know you care about them. Much of this care is demonstrated in the way you listen, communicate and respond to conflicts.
This training provides an opportunity to let go of limited beliefs and reactive patterns in dealing with conflict. To that end, we will inquire into the nature of conflict and what it means to give up control to gain control. Participants will experientially learn a dynamic seven-step method of conflict resolution which is the underlying philosophy and practice of aikido, a "peace and love" martial art.
They will learn how to move out of their cognitive minds into their mind/bodies to manifest a calm center capable of creating win-win results. They using active listening, they will learn to verbally apply this model to difficult situations within the workplace and contract for change.
Why you should Attend:
As the pressure of change exponentially increases, it is easy to react rather than respond to the difficult people and situations we encounter. Some people avoid conflict because they fear repercussions. Others meet it with such force that even if they win the battle, they keep themselves and their organizations stuck in patterns that limit engagement, collaboration, innovation, and performance. Yet we each have a choice as to whether we add to the conflicts or become an instrument of peace. By learning to resolve conflict harmoniously, we plant the seeds for a more conscious, compassionate, and united workplace and world. This training will teach you how to actively listen, communicate and resolve conflicts in a way that builds trust.
Areas Covered in the Session:
- Recognize your reactive style under pressure and shift to a calmer, centered more open stat
- Five conflict handling modes
- The seven step aiki model for resolving conflicts
- What is active listening?
- Tops for verbally applying the model to your workplace
- Assessing the conflict to gain a fuller understanding of it
- Contract for change
Who Will Benefit:
- Leaders at Any Level who want to resolve conflicts harmoniously and build trust