Accountability with Appreciation: Building Commitment without Crushing Morale

Yoke Van Dam 
Instructor: Yoke Van Dam 
Date: Thursday April 2, 2026
Time:

10:00 AM PDT | 01:00 PM EDT

Duration: 60 Minutes
Webinar Id: 25959

Price Details

Live Webinar
$150. One Attendee
$290. Unlimited Attendees
Recorded Webinar
$190. One Attendee
$390. Unlimited Attendees
Combo Offers   (Live + Recorded)
$289 $340   One Attendee
$599 $680   Unlimited Attendees

Unlimited Attendees: Any number of participants

Recorded Version: Unlimited viewing for 6 months (Access information will be emailed 24 hours after the completion of live webinar)

Overview:

Are You Giving Your Team the Feedback They Need?

How often do you hold performance discussions with your teamonce a year, quarterly, or every few weeks?

Many leaders still believe that performance management is just an annual review or a process for disciplining underperformers. The result? Star performers get overlooked, underperformers get ignored or worse, frustrated managers resort to firing them. This leads to disengaged employees, burnout, and eventually resignations.

Ask yourself:

  • Do you get frustrated with underperforming staff and see firing as the main solution?
  • Do you avoid feedback to not seem "too critical," leaving your team stagnant?
  • Do you focus only on the "bad apples" while your top performers go unrecognized?
  • Or are you so hands-off that your team rarely receives any guidance at all?

In this 60-minute webinar, Yoke van Dam will teach you how to transform feedback into a powerful tool for growth.

You’ll learn strategies to:

  • Build trust, commitment, and accountability within your team
  • Coach star performers, not just underperformers
  • Have courageous conversations that inspire action and improvement

Thought-Provoking Questions You'll Explore:

  • "What if I coach them and they leave?"
  • "What if you don’t coach them and they stay?"

Why you should Attend:

  • Learn how to give feedback that motivates rather than demotivates
  • Discover how to coach both star performers and underperformers effectively
  • Develop strategies to hold your team accountable for results, attitude, and collaboration
  • Gain practical tools to foster a high-performance, purpose-driven culture

Many managers Yoke has coached start by saying: "I don’t have the time or energy for coaching conversations."

  • "The team should know if they're doing well."
  • "Why should I keep pointing out what's not good enough?"
  • "I don't need to hold anyone's hand."

If this sounds familiar, this webinar is for you. Discover fresh approaches to holding your team accountable while growing engagement, motivation, and performance.

Areas Covered in the Session:

  • The real value of feedback in performance management
  • Uncovering blind spots (Johari Window)
  • Building psychological safety through vulnerability and trust
  • Gaining commitment and accountability
  • Creating spaces for clear communication and healthy debate
  • A practical coaching framework
  • The 3-2-1 feedback method
  • Fostering a culture of excellence

Who Will Benefit:

  • Corporate Leaders and Executives (CEO's, COO's)
  • Middle Management and Team Leaders
  • HR Professionals and Organizational Development Specialists
  • Entrepreneurs and Small Business Owners
  • Leadership Development Professionals
  • Anyone looking to strengthen leadership skills and team performance

Speaker Profile
Yoke van Dam has been called the Kintsugi queen™ because of her ability to join, repair and transform teams into something quite wonderful. Her work is like Kintsugi, the Japanese art form that mends broken pottery with gold. Yoke works with teams that may have become disjointed, to reconnect and -find their flow again. This approach helps leaders stay optimistic when they encounter flaws and missteps in their organizations leading them to the gold at the 'end of the rainbow.’ As a qualified behavioral change coach with veri-fiable in-the-eld experience (2000+ team members, 2 300+ hours training, and 350+ coaching hours) she’s eminently suited to uncover the real issues holding teams back. Her hard-won experience (15 years) and tried and tested high-performance processes have seen even the most under-performing and fractured teams join together and become stronger and more remarkable. She works with leaders who want to effectively articulate and communicate their vision so that their teams buy into it and are prepared to follow them to hell and back to make sure that vision is achieved, as well as new, untested leaders who need a strong foundational roadmap of how to work with and lead teams to successful outcomes. Her advisory, speaking and coaching work empowers leaders and teams to create meaningful workspaces by tapping into their purpose and enhancing human connection. She empowers leaders and teams with confidence and influence, to find their flow and develop a growth mindset. The specific areas she focuses on are Leadership development, Culture, Emotional intelligence, Time-management, Negotiation, Communication, and Presentation skills. Her clients have been as diverse as sales executives, business leaders and owners, customer service agents, marketers, lawyers, engineers, and accountants. The industries she has covered range from automotive, retail, manufacturing, and engineering to advertising, publishing, legal, and academic. She is the founder of Y-Connect and a Professional member of the Professional Speakers Association of Southern Africa (PSASA). Her Emotional Intelligence program, and Women in Leadership for Executives have been offered in Canada, Dubai, Egypt, South Africa and is scheduled for Malaysia.

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