Knowing what to do in employee situations can be difficult for even seasoned Managers and Supervisors, especially if a Supervisor has never had training. For a new Supervisor these problems are intensified. Employee problems easily morph into compliance and legal challenges and often with lighting speed while the Managers and Supervisor is still trying to get a handle on problematic situations. Many have never been trained in even the rudimentary basics of employment law and therefore do not even recognize problem situations until it’s too late.
Nevertheless, by the time an employee problem reaches HR, a level of liability has often been created. How an employer handles such problems, can either limit or increase liability. Further exacerbating the problem is that Supervisors often inherit a dysfunctional department and/or are promoted to supervise those with whom they once were coworkers.
If Managers and Supervisors don’t know how to avoid problems and the HR Dept. doesn’t know how to recognize or fix problems, what can be solved as say, a mere miscommunication, can quickly turn into a costly lawsuit.
With this in mind, the instructor will take attendees through best practices to prevent litigation and general dysfunction by ensuring compliance with HR laws and employee relations and management practices from a Manager and Supervisor perspective.